Human Resources Manager

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

When you've enjoyed a delicious meal on our Boardwalk or stayed in one of our rooms, you'll understand what we mean when we say Eldorado Resort is life in a postcard. We're currently looking to fill the role of Human Resources Manager, if this is something you might be interested in, keep reading! 

• Provide daily administration of all employee related needs including new hire paperwork, benefits enrollment, employment letters etc.
• Support management and audit seasonal and annual performance reviews.
• Participate in the development, maintenance and implementation of company-wide HR policies, practices and programs.
• Manage and ensure full functionality of all HR systems.
• Proactively cultivate and maintain positive employee relations.
• Oversee WorkSafe claims in a timely manner, promote a safe return to work/stay at work program, minimizing lost time.
• Assist with employee exits from the organization including the exit interviews, completing required documentation.
• Manage adherence to HR programs, benefits audit, turnover analysis etc.
• Assist Payroll Specialist to ensure processes and procedures are followed.
• Support with the execution of annual/mass wage increases or salary adjustments.
• Other related duties and tasks as assigned.

• Foreign Worker Program Management.
• Manage employee benefits and perks with Payroll Specialist.
• Lead and support Managers with recruitment efforts.
• Collaborate with department managers to develop accurate job descriptions.
• Source suitable candidates for positions and coordinate interviews with property department managers.
• Manage annual recruitment events.
• Support seasonal hiring needs, led by HR Coordinator. 
• Establish and maintain retention strategies.

• Facilitate and develop engaging onboarding program of new hires and provide information about the hotel’s history, policies, procedures, while always keeping a positive employee experience in mind.
• Assist the HR Coordinator in ensuring all compliance related requirements are met, signed off and collected; new hire paperwork, tax forms, seasonal agreements, training, health & safety etc.

• Offer effective coaching for managers and employees, handling confidential information in employee relations matters
• Assist leaders with performance improvement plans, letters of expectation and written warnings. May participate in conflict resolution and mediation. 
• Participate in the process of internal investigations as required. 
• Determine and recommend employee relation practices necessary to establish a positive employer - employee relationship and promote a high level of team morale.
• Assist with the selection and coordination of outside consultants, training specialists, and other sources used for training opportunities.
• Administer annual engagement survey.
• Assist with coordinating special events and assist with employee recognition activities.

• Minimum 3 years of progressive HR experience, including recruitment, health & safety, administration and employee relations.
• A Bachelor’s degree, diploma or certificate in Human Resources Management or related discipline, or equivalent combination of skills and experience.
• Hospitality expereince in HR or another capacity is highly preferred.
• CPHR designation is considered an asset.
• Solid communication skills (both written and verbal).
• Strong attention to detail.
• Ability to work independently, take initiative and use good judgement.
• Excellent interpersonal, and leadership skills.
• Able to develop trust and ability to exercise a high level of discretion with confidential information.
• Organized, with the ability to juggle multiple and sometimes competing priorities.
• Strong administration and computer skills with enthusiasm for innovation.
• Keen to learn about the business and how the HR function can support the needs of the business.
• A positive, team-focused attitude.
• Flexibility to work weekends and evenings on occasion as required by business needs.

Perks:

• Competitive Compensation
• Extended Health and Dental Benefits
• Employee discounts on accommodations, dining and marina at our sister properties (Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites Fort St /John)
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development
   

Don't miss this exciting opportunity to join our Eldorado Resort family!